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Terms & Conditions

Bookings Terms and Conditions

For Telephone Bookings & Booking Requests

  • A non refundable deposit of £10 per person is required for all restaurant and executive box bookings.
  • The balance payment must be paid (based on the final numbers) at least 14 days prior to your attendance.
  • If the booking is for a date within the next 14 days (a "late booking"), full payment is due at the time of the booking.
     

For Internet Bookings (Book & Pay On-Line)

  • Full payment is required at the time of booking.
     

Cancellation Policies

(including date and number changes)
 

All Packages - please read carefully

  • Your booking may be cancelled without notice if you do not make a payment on the dates due.
  • Some of our packages (especially those on the website) have different cancellation policies and many are non-refundable. If there are stated additional terms and conditions associated with a package they will take precedence over the related terms shown here.
     

Super Six Pack and 6 Pack booked in advance:

  • If you advise us of changes / cancellations before your booking date with the following notice period these policies will apply:
  • 14 days (or more): Booking may be transferred to an alternative date (within 3 months, subject to availability and paying [if any] the price difference) however, no refund is available.
  • 14 days (or less) or Late Bookings: No refund or transfer is available.
     

Restaurant Bookings

  • If you advise us of changes / cancellations before your booking date with the following notice period these policies will apply:
  • 14 days (or more): Option of booking an alternative date (within 3 months, subject to availability and paying [if any] the price difference) or receiving a refund (excludes deposits which are non-refundable).
  • 14 days (or less) or Late Bookings: No refund or transfer is available.
  • A non-refundable deposit of £10 per person is required when making the booking.
     

Executive Boxes Bookings

If you advise us of changes / cancellations before your booking date with the following notice period these policies will apply:

  • 14 days (or more): Option of booking an alternative date (within 3 months, subject to availability and paying [if any] the price difference) or receiving a refund (excludes deposits which are non-refundable).
  • 14 days (or less) or Late Bookings: No refund or transfer is available. Full payment is required at the time of booking.
  • A non-refundable deposit of £10 per person is required when making the booking.
     

Party Sizes (minimum & maximum numbers)

  • Please check the details of each package for minimum number requirements.
  • Maximum numbers are generally limited by the capacity and availability of your chosen area. For some discounted packages we may impose a maximum party size or there may be limited availability.

 

Children's Pricing (and entry restrictions)

We offer reductions in the restaurant for Children under the age of 11. Please contact us for current prices.
Children are allowed access in all areas of the stadium (if accompanied by an adult).
 

General Age Restrictions (see proof of age)

Packages which include either tote betting or alcohol are only available to customers who are over 18 years of age ("Adults Only").
 

Proof of Age

We may ask anyone who is (or appears to be) under 21 to prove their age when:

  • Entering the stadium on an Adults Only package
  • When purchasing an alcoholic drink
  • When placing a tote bet
  • Purchasing any other age-restricted package or product

If we are not satisfied that you are 18 or over, service will be refused and (for Adults Only packages) you will not be permitted to enter the stadium and no refunds will be given.
 

Restaurant & Executive Boxes

  • Children are allowed in both the Executive Boxes and Restaurants, if they are dining with adults.
     

Pricing Policy

  • Prices are valid for the periods shown. If a validity period is not indicated, please use this as a guide price only.
  • Prices often vary by month and different prices always apply for the Christmas period (normally last week in November - 5th January).
  • While prices and packages are accurate at the time of publication, information is subject to change without prior notice. Please confirm your requirements with central reservations before you book.
  • If you make a late booking i.e. for a race night within the next 14 days, different payment terms will apply and these will be confirmed on booking.
  • Sample menus are shown for guidance and are subject to change and dish availability. Certain dishes may attract a supplement charge and this is shown on the menus.
  • Six Pack and Super Six Pack and Pie, Peas & Pint package include a drink voucher(s), which can only be exchanged for our current house beer (bottled or draught), house wines and house spirits. Inclusive alcoholic drinks can be exchanged for their equivalent sized soft drink.
     

Payment Methods

  • Cheques should be made payable to Sheffield Sports Stadium Ltd and must be received at least 14 days prior to the evening.
  • When sending a cheque, please ensure that you include your name, address, the date, location of the booking and your booking reference.
  • Payment by cheque on the night must be accompanied by a valid cheque guarantee card.
  • No refunds for monies paid will be made for cancellation or a decrease in the number of guests attending.
  • We accept Visa, MasterCard, Switch and Visa Debit , Solo & Electron cards. Please note that we do not accept American Express or Diners Club.
  • We may require additional security checks to validate credit card payments, which include, but are not limited to, postcode & surname matching and CVV verification. If you supply us with additional personal details for this purpose, these details are handled in accordance with our privacy policy.
  • Any drinks consumed must be settled on the evening prior to departure.
     

Race Sponsorship

  • Sponsorship must be paid for at least 14 days prior to the evening.
  • A minimum of 14 days notice is required for all race sponsorship bookings.
  • If 14 days or more notice is received the sponsorship can be moved to another date (within 3 months subject to availability) or can be refunded. However, after this date no refund or transfer will be given.
     

For further information

Email: enquiries@owlertonstadium.co.uk
Telephone: 0114 234 3074

Sheffield Sports Stadium is part of the A&S Leisure Group